Best Buy Harwood Centre

If you made a purchase in-store, online, or for store pickup, you can complete a return or exchange at any Best Buy store that’s currently open.

Pay for an item online and pick it up at this store. When you arrive, click on the link in your Ready for Pickup email to let us know. We’ll then verify your order and safely bring your item out to you.

Pay for your order online and pick it up at this store within 1 hour. When you arrive, line up at the online order pickup counter with your confirmation email and 2 pieces of ID ready. Once we’ve confirmed you’re the correct pickup person, you’ll be good to go!

Instead of waiting in line for your order, service, or returns, you can save your spot in line and do something else while you wait. Just follow the signs at your store or get a Blue Shirt to help, and we'll tell you when it's your turn.

Find the perfect phone from the widest selection of carriers in Canada. Our Blue Shirt advisors will help you set up, insert the SIM card and verify you have active service, and answer any questions you might have.

Questions about your new device? Issues with existing tech? Talk to a Geek Squad Agent in-store to set up your devices, protect your purchases, get immediate support, or arrange a repair.

We offer price matching. That means if you buy from us and find a lower price elsewhere within 30 days of your purchase, we’ll gladly match it and refund you the difference.

Safely dispose of old and depleted alkaline, lithium ion, rechargeable, and cellphone batteries right here in-store. We also recycle a range of electronics, even if you didn’t buy them from Best Buy.

Trade in your used video games and game consoles, smartphones, laptops, and tablets for a shiny new Best Buy gift card for the estimated trade-in amount.